Pet Sitting Services

Services:

It is understood and agreed that the obligations and covenants contained in this Agreement shall apply to all services provided by Provider to Client in the future. Provider will notify Client of price changes for services prior to new assignments. Provider agrees to provide pet care and other related services on an as-needed basis upon Client’s request. Such services may include, but are not limited to, pet sitting, dog walking, home care and plant care. In consideration for such services, Client agrees to pay Provider the current rates in effect at the time that Provider provides the requested services to Client. Provider’s services will be provided in accordance with Client’s written instructions and requests subject to the terms, conditions and limitations set forth herein which shall govern in the event of a conflict. For dogs and cats, Client must ensure that each pet’s collar includes Client’s current contact information and a current rabies vaccination tag. Client is solely responsible for pet-proofing Client’s Residence, both inside and out, including securing doors, fences, gates, latches and openings which could potentially result in escape.

Deposits & Payments & Cancellations:

25% deposit is required to hold a reservation and goes towards the total cost of said booking. This is non-refundable. The full payment for services is required prior to start of services.
A finance charge of ten percent (10%) per month will be added to unpaid balances after fifteen (15) days.
A $15 last-minute booking fee will be applied to each visit scheduled with less than 24 hours of notice.
Holiday Rates will be $5.00 extra for each visit/trip ($15.00 extra for overnight) for the following Holidays: Easter Day, Thanksgiving Day, Christmas Eve and Christmas Day and New Year’s Eve and New Year’s Day.

A 50% cancellation fee will be assessed for cancellations that occur less than 24 hours prior to the scheduled service.
A 50% cancellation fee will be assessed for cancellations that occur with less than one week’s notice of a major holiday.

Supplies: 

Client will be responsible for furnishing all necessary items for the requested pet care, including, but not limited to, adequate food and water supply, medications, crate/bedding, travel equipment, well-fitting collars and leashes, pet waste bags, cat litter, cat litter scoop, and appropriate equipment for safe handling. If necessary, Client hereby authorizes Provider to restock such supplies. In the event of a restock errand, Client will reimburse Provider the actual cost of the supplies as reflected in the receipts for purchase, plus a $15.00 service charge.

Safety:

Client shall be solely responsible for disclosing to Provider the existence of all pets in the home and any pet allergies, illnesses, health conditions, habits or behaviors (e.g. aggressiveness, biting, escaping, favorite hiding places) that could impact Provider’s provision of services or safety. Client authorizes Provider to use all means reasonably necessary in Provider’s discretion to keep Client’s pet(s) safe and healthy while providing services under this Agreement. This includes, but is not limited to, isolating an ill, injured or aggressive pet in a separate room or crate and/or seeking medical attention for an ill or injured pet. Client acknowledges that Provider must meet all pets with Client present prior to first reservation. All pets being cared for by Provider must belong to Client. If other pets will be present for Provider reservation, those pets’ owners must sign new client paperwork and meet with Provider in advance of reservation. In the event Provider, in their discretion, deems veterinary treatment is necessary, Provider will first attempt to contact Client. If Client cannot be reached, Provider will attempt to contact the designated Emergency Contact(s). If neither party can be reached, Client authorizes Provider to seek treatment from a veterinarian. It is to be noted that the amount on the veterinary authorization form is the maximum allowable expense for life saving measures. In the event that life-saving measures exceed this amount, Client understands that pet is at risk for further injury, illness, or even death. In the event that the pet is suffering, the pet, at the discretion of the veterinarian, may be humanely euthanized. All Dogs Allowed will, within reason, use the business and liability insurance to cover as much of the cost as possible. If after insurance coverage a balance remains, that is responsibility of the Client to reimburse the veterinarian or Provider.

For dogs and cats, Client represents and warrants that pets subject to this Agreement will remain current with rabies vaccinations during the duration of this Agreement. For dogs, Client represents and warrants that pets subject to this Agreement receive regular heartworm testing and monthly heartworm prevention and will remain current on same during the duration of this Agreement. Provider reserves the right to request veterinary records from Client to ensure compliance with this Section of the Agreement at any time while this Agreement is in force. Client acknowledges that Provider is not able to evacuate pets in the event of a natural disaster (e.g., hurricane).

Access To Home:

If it is necessary for Provider to enter Client’s Residence to provide services under this Agreement, Client shall provide an adequate means of accessing and securing the Residence, including, but not limited to, a key or keys; an alarm code and clear instructions for arming and disarming any security devices in operation; and, if applicable, a guest pass or access code for entry into a gated community. In the event Provider is unable to gain entry into the Residence, Client hereby authorizes Provider to employ a locksmith to provide access. Should the services of a locksmith be required due to Client’s failure to provide a proper means of access or the malfunction of a lock or other door opening mechanism, Client shall reimburse Provider for all costs incurred in connection therewith. When appropriate, Client agrees to notify neighbors that Provider is providing services at the Residence in order to prevent unnecessary contact with neighborhood security and/or police. For security and the safety of Provider, Client shall notify Provider in advance if other people will be accessing the Client’s residence during the dates of Provider reservation. Client will give Provider two working residence keys. One key is used as a backup and used for emergency purposes, lockout, or if a second person is helping out on the job. The other key is for the Provider.  The residence must be in reasonable, and livable conditions that are comfortable and safe for the Provider to stay in, if over night care is given.